Highlights Of Russia With Murmansk By Private Van

• Kindly accept the package confirmation in written to process the booking
• It is compulsory for customer to check the hotel reviews on booking.com / Trip advisor and give final confirmation in Email.
• These package is customizable, which means that changes can be done to the itinerary/activity, if you desire so. Any alterations may result in additional payment & the final payment will be calculated as per the changes made in the itinerary which will be outlined in the confirmatory e-mail sent to you.
• Passport Copies of First and Last Page of All Passengers (All Passport Must be valid minimum 6 months valid from the date of your return and it’s solely passengers responsibility to check before submission. Any booking which has been action on non-valid passport passengers are liable to pay any charges incurred due to the same)
• No amendment requests will be accepted 10 days before the departure

Covid Rules

• PCR Test is mandatory 72 hrs prior to arrival in Turkey. If test is negative then there is NO quarantine in Turkey. If test comes positive, then clients are not allowed to board the flight from India airport.
• Istanbul Airport test center offers service to passengers on a 24/7 basis. You can have your PCR, Antibody, and Antigen tests done at the testing center and rapidly obtain your results. 
• Passengers must wear a mask both in the terminal and on board. Passengers and visitors not wearing a mask will be denied both access to the terminal and boarding to protect public health.
• Only passengers and persons whose accompaniment is essential are granted access to the terminal.
• Contactless security measures are applied at security checkpoints to ensure passenger safety.
• The body temperature of all passengers is checked by thermal camera screening at the terminal entrance.
• All luggage passing through X-rays is sanitized with UV (ultraviolet) light.
• Passengers using an e-passport can sanitize the contact surfaces of their passport using the UV (ultraviolet) e-passport system.
• Hand sanitizers are available in all areas open to passengers from the moment they enter the terminal building.
• The moving walkways in the terminal are cleaned regularly with a UV (ultraviolet) system.
• The terminal building is cleaned by UV (ultraviolet) autonomous robotic cleaners.
• Personal protective equipment vending machines are available within the terminal.
• Informative visuals and stickers have been placed at various points within the terminal to remind passengers to maintain social distance.
• The terminal is supplied with fresh air 24/7.
• The İGA Hygiene Team is on duty 24/7 to ensure that passengers follow social distancing rules.

• The booking procedure is as below;
• Kindly fill our Booking Form and Submit Dully Signed. 
• Passport Copies of First and Last Page of All Passengers (All Passports must be valid. Minimum Passport Validity requirement is different for different nationalities. We request you to check with nearest country mission that you are traveling to. Eligibility for traveling must be check before booking) 
• Deposit Amount: EUR 750.00 per person to secure your seat in the Tour and if booking is within 60 Days of Travel then deposit require as per the payment required on that particular date as per payment policy mentioned below. 
• Dully Signed Terms and Conditions of Booking.

• ROE will be determined on the day when you make the final payment.
• All our Tours are priced in Local or Common Currency of the country you are traveling to (which is EURO / Great British Pound / Swiss Francs depending on Tour / Destination you choose to visit). However the full tour cost must be paid before your departure in required currency as per quote). 
• The initial deposits & initial payments will be considered towards part payment of your tour. As and when you pay towards foreign exchange component, the rate of exchange is counted towards the forex rate prevailing on that day exchange rate. 

• All the rates are subject to change without any prior notice
• Costing of the current tour is based on current Airfare and Taxes. Any further increase in airfare OR taxes due to increase in the fuel price, change in government Regulations, taxes, etc., charged by the airline will have to be borne by the passengers that may be before or after booking of tour. 
• All rates are strictly subject to availability at the time of booking from Airlines, Hotels, Meals, Sightseeing, Coaches, Train Tickets (if any) etc.

• Payments can be made by Cheque, Bank Transfers, Demand Draftsand Credit Cards. 
• If you are paying by Credit Card 2.5% of the amount paid by the card will be charged additionally on and above the tour cost.

• Initial Deposit: EUR 750.00 per person to confirm your booking with us.
• 2nd Payment: 60 days prior to departure: 50% Of the Tour Cost
• 3rd Payment: 35 days prior to departure: 75% Of the Tour Cost
• Remaining Full Payment: 25 days prior to departure 100% Of the Tour Cost

• 60 Days or more prior to Departure : EUR 750.00  per person 
• 59 to 35 Days prior to Departure : 50 % of the Tour Cost per person
• 34 Days to 15 Days prior to Departure :75 % of the Tour Cost per person
• Within 15 Days of Departure : 100% of the Tour Cost per person

• There will be no refund on unutilized services or partly utilized services.
• Due to reasons beyond our control such as strikes, heavy traffic, rain etc. or you did not use services such as Meals, Entrance Fees, Sightseeing Tour, Hotels, Cruises, Optional Tours it is clearly understood that there will be no refund due to any reason whatsoever. 
• Any refund (if due) process will take minimum 30 days or the time taken as per the supplier policy on whose services needs to be refunded. 
• Refunds will be given through Cheque or Bank Transfers only in your account. 
• If refund is due in foreign currency the ROE will be considered on the day when the payment was made.

• As an International Traveler one is obliged to obtain necessary visas for their required Travel. 
• Visa Requirements different for different nationalities and as passengers one much check Eligibility / Time Require for procurement of Visas (if required) / Passport Validity for travel with nearest consulate or embassy.   
• For any rejection or non-availability of the visas Passengers are liable to pay Cancellation Policy Stated above and our company under any circumstances will not be held responsible or liable for any cancellations. 
• If you are unable to travel on the Tour you have booked due to any error on the part of Embassy / Consulate or Incorrect Visas or Delayed Visas you shall have an option to travel on future date tour or change in your Individual Bookings.  Amendment and Cancellation charges applicable and are to be borne by the passengers only. 
• Consulates may not be in the same city of your residence. Your travel cost and arrangements for traveling to nearest embassy or consulate or any place due to personal calls or if personal submissions required is totally on your account only.  

• If UK Visas rejected EUR 200.00 + Ticket, Hotel & any other services booked which attracts cancellation (this other than tour cancellation  if any pre – post stay, domestic tickets, Internal tickets, Train tickets, sightseeing etc.. ) Cancellation as Actual If issued 
• If Schengen Visas rejected EUR 200.00 /- Per Person + Ticket, Hotel & any other services booked which attracts cancellation (this other than tour cancellation  if any pre – post stay, domestic tickets, Internal tickets, Train tickets, sightseeing etc.. ) Cancellation as Actual If issued 
• If UK & Schengen Visas rejected EUR 400.00 /- Per Person + Ticket, Hotel & any other services booked which attracts cancellation (this other than tour cancellation  if any pre – post stay, domestic tickets, Internal tickets, Train tickets, sightseeing etc.. ) Cancellation as Actual If issued 
• Within 60 Days of Departure: Cancellation will be charged as normal Tour Cancellation Policy as mentioned above + Ticket, Hotel & any other services booked which attracts cancellation (this other than tour cancellation  if any pre – post stay, domestic tickets, Internal tickets, Train tickets, sightseeing etc.. ) Cancellation as Actual If issued 

• All cancellations / amendments must be received in Writing to us either by email or Fax and has to be followed by a phone call by a concerned traveler. Once received we shall action the same in 24 to 48 Hours. 
• Any Amendments you make after booking the tour will be treated as new booking and will be Strictly Subject to availability and rates available at the time of changes requested. If the same is made within cancelation period, cancellation charges will apply. Also it is must to put this requests in writing and get confirmation is writing from our side.  For any amendment the company reserves right to charge EUR 100 per transaction on and above any additional cost / amendment charges / applicable cancellation. 
• If you wish to deviate your tour from the group on return to India the same is permitted. You will have to pay EUR 100 per deviation plus difference of Airfare as per availability of the date you wish to travel on. Pre - Tour deviations are not possible on Group Airfare. If you wish to go earlier than Group Departure Date than you are required to pay the difference of Individual Airfare and Group Fare.
• Any request to Change the tour date will be treated as cancellation on the last tour and fresh booking on the new tour. Cancellation charges will apply as stated above on the tour you are cancelling. New Tour may have different pricing even though may have a same itinerary and passengers are liable to pay the new tour charges. 
• Please note that our company will be not be liable to pay any Cancellation Charges / Compensation / Expenditure if you are unable to join the tour due to any illness, court orders , non-availability of travel documents or visas, the same has to be borne by passengers only. 

• Operations of Group Tours to Europe are subject to Minimum Participation of 35 paying adult passengers. 
• Maximum how many passengers travel on the tour is our company’s decision and passengers will have no say on the same and there won’t be any empty seats on the coach.
• Tours specified in the brochure / itinerary is subject to minimum participation of paying participants. If the participants are below the minimum prescribed or any unforeseen circumstances beyond our control or without assigning any reason the company reserves right to amend, amalgamate, alter, vary or cancel a tour without incurring the liability to pay any compensation.  
• Under such circumstances amount paid by you will be refunded forthwith after deducting the actual expenses incurred by us like visa, travel insurance and the like but no compensation is payable. All refunds shall be given through cheque or bank transfers only. 
• If company decides to operate the tour with participation below minimum stipulated or if the participants are required to travel as “individual traveller” the company reserves right to collect additional amount in case any. Persons travelling as individual travellers such cases will not be provided certain services including that of tour manager and the client may travel in the same itinerary with some amendments such as in coach, airport transfers, which are fixed at times etc. 

• Overseas Medical insurance is mandatory for Travel to European Countries. 
• Insurance of passengers not residing in India cannot be issued in India.
• It is mandatory and highly recommended to get Overseas Travel Insurance in advance before travelling to any of the European countries
• Please note, Insurance is the subject matter of solicitation, please read the terms and conditions of the insurance document carefully before finalizing your desired insurance cover. Insurance coverage may be age related. Kindly get the complete details from the insurer.
• Insurance of passengers not residing in India cannot be issued in India.
• It is mandatory and highly recommended to get Overseas Travel Insurance in advance before travelling to any of the European countries.  

• Unlike Asian or other countries most of the hotel rooms in Europe are relatively small and not all hotels have air-conditioners or fan due to climatic conditions. 
• You will find a list of Hotels which we usually use in the Itinerary section. 
• Please note that hotels chosen are usually not in the City Centre and in metro cities such as London, Paris, Rome, Munich etc. the hotels are mostly next to the airports or any place which is not near to city centre.
• In case of non-availability or necessary in case of unforeseen circumstances to change mentioned hotel we will reserve a similar category of substitute hotel. 
• Most of the Hotels will accommodate up to 3 persons in room and for your comfort also we accept minimum of 3 persons in one room. 
• Most hotels have more Twin rooms. Double rooms are available upon request but not guaranteed. If the Double room is not available a Twin room will be given. 
• Please note that size of the Double and Triple rooms are usually the same. In Triple room, third bed is typically a roll- away bed or an extra bed. 
• Please note that standard check in time is 1500 Hrs and Check out is 1100 Hrs in Europe. (It may vary from Hotel to Hotel) 
• Room Rates are based on Standard Rooms. Supplement cost will be applicable for Sea Facing /Lake Facing / Deluxe / Suite Rooms.
• Not All hotels in Europe Offers Free Wi-Fi and if required it must be purchased directly from the reception. 
• Due to major international events and trade fairs throughout Europe such as Air Show, World Athletic Meet, the Motor Show, Ice Skating Championships etc., the hotels may be blocked out more than two years in advance. In view of this, you may have to stay in hotels further away from the cities and the itineraries may have to be altered / amended.
• FERRY CROSSINGS:
• We travel on an Overnight ferry to Cross the English Channel which will be from Harwich to the Hook of Holland. 
• You have Breakfast on board the ferry which will be according to the Cruise Policy. 
• You will be provided with standard Inside Cabin where there will be a bunk bed.
• In ferry it is a normal procedure that they do not give baggage receipt, when you give your baggage to them at the time of check in. 

• As the European Tours are done by coach, touring long distance is really unavoidable especially travelling from city to city. One has to sit in a coach for good amount of time and possibly many days will include long travel depending on the itinerary you choose. Though coaches are comfortable and Air conditioned, one has to be mentally and physically prepared for it.

• It is strictly not allowed to eat, drink or smoke inside the Coach. 
• Coach Captains are bound by European laws and restrictions about driving hours per day and per week. All itineraries are planned as per them. Therefore it is absolutely essential for passengers to follow the time very strictly and punctually. 
• In some Coaches an emergency washroom is available. Keeping in mind hygiene standards it can be used only in case of severe emergency. We try to make sufficient stops to ensure the comfort of our passengers. 
• For our tours we do have all sizes of coaches such as 30 seater, 49 seater and 55 seater. We choose coach as per number of participants in the tour and we tend to use full capacity of our coach with no seat or hardly a seat or two empty in the coach. 
• Our coaches will not have any Wi-Fi facilities on board. 

• Please note that Eiffel Tower ticket time slots to go up needs to be pre – purchased and the same has very limited availability. If the same is not available we may have to queue up and the queue may last up to 2 to 3 hrs. 
• Many times due to strong wind or overcrowding on the 3rd level they stop the sale of the tickets and / or do not allow going on the top (3rd floor). In that case there will be no refund on the tickets. 
• Eiffel Tower illuminations are subject to weather conditions and Eiffel Tower policies. 
• We do not visit any monuments from inside in our City Tours unless Inside visit is specified in our inclusions. 
• We do visit Leaning Tower of Pisa but from outside only as the same is 8 storey building with 295 steps to climb and no lift. We do not take you inside.
• As the coaches are forbidden in Historic Centre of Rome, Florence and Venice the tours will be done by foot and sufficient amount of walking is involved.
• It is very common to have major events, cycle races or marathons or heavy traffic or due to any unforeseen circumstances some part of cities are not accessible to general public. In a case like this we may have to do tour walking or amend the itinerary or we may not be able to do City Tour, Sightseeing or Meal. We will try our best to take a way out but there will strictly not be any refund for the unutilized services. 

• On the tour luggage allowance in the coach will be one handbag and one suitcase per person. 
• Portage in Any of Tours is not included. It will be passenger’s responsibility to carry their bags to and from the Coach and their room. 
• In case of any loss of baggage in airline, ferry, coach, hotels, or any place, our company will not be held responsible.

• Tipping is compulsory in Europe. 
• Following are the tips each passengers are required to pay upon arrival or before departure in India.  
• Central Europe – 3 EUROS per person per day
• Scandinavian Countries – 3 EUROS per person per day
• Russia – 6 EUROS per person per day
• Eastern Europe – 3 EUROS per person per day
• Spain & Portugal – 3 EUROS per person per day
• Egypt – 6 USD per person per day
• Turkey – 6 USD per person per day
• Tips must be paid by all the passengers both Adults & Children. Tips remain the same.
• The tips will be considered for the total duration of the tour including the arrival & departure days.

• Breakfast: Your breakfast is normally a continental breakfast which usually will have Tea or Coffee, Juices, Cereals, Milk, Breads, Butter, Jam. No Indian item or Jain item may be available.
• Lunch & Dinner: All our Lunches and Dinners will be pure vegetarian meals. Your typical meal will consist of Two Main Veg Dishes, Naan or Roti, Dal, Rice, Salad and Sweet or Ice Cream. 

• Jain passengers: Please note, the Jain food which may be provided will be without onion, garlic & potatoes. Any further restriction from the above for vegetables etc. cannot be accommodated. Also there will be restricted choice of vegetables, curries items for Jain passengers.
• Some of Meals will be Packed Meals on the Tour for betterment of itinerary and convenience of our passengers. 
• Drinking water will not be provided during the tour because tap water is suitable for drinking. 
• Meals Doesn't Include any Water Bottles, Beverages Hard/Soft drinks, Fruit Juices.
• In Some European cities soup, starter or deserts served are limited.
• Some of the meals in the tour can be pizzas and pastas to provide variety of cuisine.
• Please note that lunch and dinners are in restaurants, which may be far from your hotels.
• If you are sick or ill on tour, we will guide you to the medical facilities but the tour will continue towards and the tour manager also will continue further on the tour. You will be on your own.

• In case due to loss of passport , theft, illness , death if you are not able to continue the tour the company is not liable to give any refund on unutilized services. 
• Please note that in case of death of tourist(s) all the Arrangements of the transportation of the dead body including procuring death certificate, post – mortem, repatriation of dead body and all personal expenses has to be taken care by deceased’s family or accompanying family or friends. Neither Tour Manager nor the company will be held responsible for the same.  
• In case if you lost the passport, from Indian embassy in that country, you will have to get a new passport. And, with new passport you will have to straight return back to India. We will not allow you to travel with the tour, after losing the passport. 
• Please note that in case if you have lost your passport the cost of getting new passport and change of arrangement to return back to India has to be borne by passenger and there will be no refund for any unutilized services.